Failure is a very real concern when it comes to implementing an ERP solution, which is why it can take some enterprises up to a year to choose the right software. So when a company is faced with the reality that they may have made a mistake in choosing their current ERP software, it can be sure to cause some turbulence. Despite this, when it is clear that your ERP solution isn’t performing up to your expectations your need to make a case for looking to another solution. Sometimes, it is rather easy to see that you need to turn to a different vendor for your ERP needs.
You rely on disparate systems
Information sharing is essential in today’s business world. However despite the need for systems to work together, 44 percent of businesses rely on a combinations of different solutions to handle their ERP processes. Those who find themselves in this situation often turn to custom code to try to patch systems together in hopes that data is able to flow freely among the different applications. This rarely works, especially if one or more of the systems prevent modifications to their code base. Even if all of your applications allow for modifications, there is no guarantee that patching these systems together will work efficiently, or even at all.
Your current system does not provide the support you need
Its hard to find anyone responsible for purchasing software to have never experienced a case when after the invoice has been paid, the communication from the vendor disappears. Not everyone provides the same level of service after purchase as they do during trial, in fact some software vendors even charge a premium for different levels of service.
With so many people relying on your ERP solution to get their jobs done successfully you can ill afford to work with a vendor that does not offer a level of support that meets your needs. This includes training along with customer support. If people can’t use the software the right way then it is useless to your business.
You have outgrown your current solution
Successful businesses grow, unfortunately not all of their software grows with them. We’re not talking about licensing though, we are talking about capabilities. ERP solutions designed for, and marketed to, smaller businesses often don't provide the same feature sets that an large enterprise requires. This doesn’t mean they aren’t effective. They meet the needs of their customers; but your needs change as you grow.
The average life cycle of an ERP solution is 10 years. However, there are cases where this life span needs to be shortened. Making the right choice when it comes time to purchase and implement an ERP solution will not only help extend this life cycle, but also help keep your project moving towards success. It never hurts to reach out to experienced professionals to help you select, and implement, the right ERP solution for your company. One that you won’t regret after only a short while.
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